Privacy

STERLITECH WILL ONLY COLLECT, USE OR DISCLOSE PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.

OVERVIEW

This privacy statement relates to the website www.sterlitech.com. Because this website wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices and have its privacy practices for public viewing including:

  1. What personally identifiable information Sterlitech.com collects.
  2. Which organization collects the information.
  3. How Sterlitech.com uses the information.
  4. With whom Sterlitech.com may share user information.
  5. What choices are available to users regarding data collection, use and distribution of the information.
  6. What types of security procedures are in place to protect the loss, misuse or alteration of information under Sterlitech Corporation control.
  7. How users can correct any inaccuracies in the information.

If users have questions or concerns regarding this statement, they should first contact customer service at:

info@sterlitech.com
1-253-437-0844
1-877-544-4420
22027 70th Avenue S,
Kent, WA 98032-1911 USA

INFORMATION COLLECTION

Sterlitech.com collects information from our users at several different points on our Web site.

  • We only collect personally identifiable information that you voluntarily and knowingly provide us.
  • We use the information that you provide us only for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent.
  • Sterlitech Corporation is the sole owner of the information collected on Sterlitech.com. We do not share any information you provide us with anyone outside of Sterlitech Corporation.
  • We may use a technology called “cookies” to enhance your experience on our site.
  • We employ appropriate security measures to protect against the loss, misuse and alteration of any information you provide us.

ORDERING

We request information from the customer on our order form. A customer must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. We will also notify the customer via e-mail when their order ships. If we have trouble processing an order, the information is used to contact the customer.

SECURITY

When you submit personal information on this Web site, we will protect your information both online and offline. For your security, password and credit card information is not stored locally.

We also use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. Information transmitted during ordering is protected by use of Secure Sockets Layer (SSL) software. You should see a lock icon on the bottom of your web browser when you are accessing a secure page.

If you have any questions about the security at our website, you can send an email to info@sterlitech.com.

INFORMATION USE

If a customer places an order through Sterlitech.com, we will use the information provided to fulfill the customer’s order. We will send you an order confirmation and shipping confirmation email. We will send you an e-mail communication from time to time to let you know about specials and new products.

There are occasions in which Sterlitech may send out a service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Password recovery and account changes are also communicated through email.

Users do have the option of opting-out of receiving emails from Sterlitech, but this could affect the receipt of important communication regarding your account.

It is the responsibility of the user to provide an active email account for these communications. Any issues with your email notifications can be addressed by contacting info@sterlitech.com or by calling Sterlitech at: 1-877-544-4420.

COOKIES

A cookie is a piece of data stored on the user’s computer tied to information about the user. [Usage of a cookie is in no way linked to any personally identifiable information while on our site.] We use [both] session ID cookies [and] persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. We use Cookies to track and maintain user session, needed for shopping cart to function properly.

LOG FILES

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

CUSTOMER SERVICE

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

SHARING

We do not sell, trade, rent, or otherwise share your personal information with third parties.

LEGAL DISCLAIMER

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

LINKS

This Web site may contain links to other sites. Please be aware that we, Sterlitech.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

SURVEYS & CONTESTS

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

CORRECTING, UPDATING, DELETING OR DEACTIVATING PERSONAL INFORMATION

If a Customer’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done at the member information page or by emailing our Customer Support at info@sterlitech.com Or, contact us by telephone or postal mail at the contact information listed below

NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change.

CONTACT INFORMATION

If users have any questions or suggestions regarding our privacy policy, please contact us at:

Sterlitech Corporation

22027 70th Avenue S
Kent, WA 98032-1911 USA
Tel: 1-253-437-0844 or 1-877-544-4420
Fax: 1-253-437-0845
Email: info@sterlitech.com

ASK AN EXPERT

Or call us at 1-877-544-4420