Customer Service

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Find immediate answers to your questions in one of the categories below or contact us directly.

March 23, 2011 - Important Information for Accessing Your Sterlitech Account

As you may have already noticed, today we launched the redesigned Sterlitech website! We're excited about the changes and hope the new look will make using our site a more pleasant experience for everyone. 

For Sterlitech account holders

Please understand that as part of this update you may be required to update your login information in order to access your Sterlitech account.  You can do this by going through password recovery here to have a temporary password sent to your email. Once you have logged in with your temporary ID you can create a new password and update your account information from the Account Dashboard.

We hope this does not create any inconvenience for you, and we look forward to your joining us on the new and improved sterlitech.com!

If you have any questions or issues you can contact us at 1-877-544-4420 or info@sterlitech.com.

Ordering

• My Account
  Manage and update your account information.
• Ordering
  We offer a wide variety of choices - not only with product offerings, but also in ordering methods.
• Payment
  We accept all forms of payment, see our payment page for more information.
• Pricing
  Information on pricing, quotes and sales tax.
• Shipping
  Methods and international shipping information.
• Damaged Items
  If you've received a damaged shipment, please see here for instructions immediately.
• Returns
  What to do if you need to return a purchased item.
• Warranties
  Warranty and credit information.

Resources

• Manuals & Instructions
  A list of Sterlitech product manuals, filtration charts, and a downloadable catalog.
• News
  Current and Archived News
• Other Resources
  Suggested links of various resources.

Product Resources

• Membrane Disc and Small Disc Filter Resources
  All resources on membrane disc filters and small filter devices.
• Pressure Filtration
  Pressure filtration resources.
• Vaccum Filtration
  Vacuum filtration resources.
• Bench Scale Equipment
  Bench scale equipment resources.
• Solid Phase Extraction
  Solid phase extraction equipment resources.

If you have any questions you may call 1-877-544-4420 or 1-253-437-0844 or email: sales@sterlitech.com (7am - 5pm PST ).