tech support

Here is an article that does a great job of explaining what efficiency ratings mean on a filter and how they are calculated, courtesy of the American Filtration & Separation Society.  This is very useful information for filter users and purchasing agents on the practical effects the filter efficiency will have in a real world setting.

From time to time we hear from customers that they have "scratched" their silver membranes.  This occasionally leads them to ask: Is there some sort of coating on the membrane that is being rubbed off?

Answer: Our silver membranes are made of 99.97% pure silver and do not have any coating on them.  What may appear to be scratching is actually a polishing of the silver surface, which makes the silver reflective.  This can be done when the membrane is rubbed with a metal object, such as tweezers.  We also posted a brief video demonstrating the effect.  You can watch it here.